Privacy Policy

This Privacy Policy explains what information Bubble Bliss Cloth Care & Cleaning LLC (“Bubble Bliss,” “we,” “us”) collects when you visit bubbleblisscare.com or use our laundry and dry-cleaning services, and how that information is used, stored, and protected.

By using our website or booking a service with us, you consent to the collection and use of information as described in this policy. We apply the applicable data protection law of the United Arab Emirates and handle your information in accordance with it.

Information We Collect

When you book a pickup through our website or contact us via WhatsApp, we may collect:

• Name
• Phone number
• Delivery/pickup address
• Order details (services requested, item counts)
• Any information you share with us directly when messaging or calling us about an order or enquiry

How We Use Your Information

We use the information we collect to:

• Schedule and confirm your pickup and delivery
• Process and fulfil your laundry or dry-cleaning order
• Respond to your enquiries and requests, including via WhatsApp and phone calls
• Understand and improve how our website and services are used

WhatsApp & Phone Communication

Bubble Bliss uses WhatsApp Business messaging and phone calls as our main channels for responding to client requests – booking confirmations, order updates, and general enquiries. When you contact us through WhatsApp, your number and any information you share in that conversation are used solely to assist with your request and are not shared beyond what’s needed to fulfil it.

Log Data & Website Analytics

Like most websites, bubbleblisscare.com may automatically collect certain technical information whenever you visit – such as your IP address, browser type, device information, and the pages you view – through our hosting provider and standard website tools. This information helps us keep the site secure and understand general usage patterns.

Our website may also use Google Analytics or similar analytics tools to understand how visitors use our site, so we can improve it over time. These tools may collect anonymized usage data but do not collect information that directly identifies you unless you’ve provided it to us separately (for example, through a booking form).

Cookies

Cookies are small files stored on your device that help websites function properly and remember basic preferences. Our website may use cookies for core functionality and, where analytics tools are active, to understand site usage. You can control or disable cookies through your browser settings – please note that some parts of the site may not work as intended if cookies are disabled.

Sharing Your Information

We do not sell or rent your personal information. Your details are shared only where necessary to fulfil your order – for example, with our delivery team – or with service providers who help us operate our website (such as our hosting provider). Any such party is only permitted to use your information to perform the task assigned to them on our behalf.

Data Security

We take reasonable, commercially acceptable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Sites

Our website may contain links to other websites, such as our social media pages. If you click on a third-party link, you’ll be directed to that site, which is not operated by us. We encourage you to review the privacy policy of any external site you visit – we have no control over and are not responsible for their content or practices.

Children’s Privacy

Our services are not directed at children, and we do not knowingly collect personal information from children under 13 years of age. If we become aware that a child has provided us with personal information, we will delete it. If you believe your child has shared information with us, please contact us so we can take appropriate action.

Your Rights

You can ask us to access, correct, or delete your personal information at any time by contacting us via WhatsApp or email.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services after an update means you accept the revised policy.

Contact Us

If you have any questions about this Privacy Policy, reach us on WhatsApp at 052 324 4808.

Bubble Bliss Cloth Care & Cleaning LLC – Fresh Clothes. Better Care. Pure Bliss.